Do You Have To Give A Refund If The Postal Service Ships Late

Return & Substitution

Holiday Return Policy

returns

CANADA & ALL INTERNATIONAL ORDERS:

You can place the order straight on LeatherUp.com, Our customer service squad is unable to procedure International Orders.

Our website converts the USD $ price to your countries currency.

All international orders will be processed past LeatherUp.com and verified prior to shipment. Your guild should transport within 2 - 4 business organization days.

Please Note The Post-obit:

The customer is responsible for all taxes, duties, and other fees that may apply to import the product to your country.
Due to high aircraft price, taxed and import fees ,ALL INTERNATIONAL SALES ARE Final.
Our Render and Commutation policy does non utilize to International Orders.
We Practice NOT offering returns or exchanges on International Placed or Shipped Orders
If you have a problem with your club, delight achieve out to our customer service team and provide us with details info on your guild.

Helmets & Apparel: Any trade which has been "taken out for a ride" is considered used and cannot exist returned. We encourage you to walk on your carpet if trying boots or to vesture your helmet indoors earlier heading out on the bicycle and do no remove the protective film visor to try on for fitment.

Vehicle Parts: Whatever part which has been installed or shows signs of attempting to be installed on a vehicle is not-returnable. Please take a await beneath for specific instructions regarding your trade.

Please note :
Any Item That is Returned with the Smell of
Febreze
Body Odors
Cologne/Perfume

Items returned with
Pet Hairs
Mud on the Soles
Hairs of any Kind Volition Not Be Accustomed

Concluding Auction Product Disclaimer

All Products with 'Final Sale Product' Disclaimer CANNOT Be Returned
All Products with tagged with'Shut Out' Label CANNOT Be Returned
This product has been discontinued by the manufacturer and will no longer restock.
These are Discounted at a very Low Cost Below The Suggested Retail Price
Our xxx Day Return Policy Does Not Utilize
All Sales Are Concluding

How Does Your Like shooting fish in a barrel Return Portal Piece of work?

Click here and your browser will direct you lot to our return center.
Its fast, simple and easy.

1.Enter your social club # and the postal code where the order was shipped
ii.Select the item or items you lot volition exist returning
3.Provide a reason from the drop downwardly menu
four.Impress the label and drop it off at your local UPS center.

Once the package is received, we will either accuse yous the amount of $ 11.99 if an exchange is requested or we will deduct it from your return if you are requesting a refund or store credit.

if yous need a copy of the return form, please Click Here

thirty-Twenty-four hour period Hassle Free Returns

You'll have time to render a buy, while helping us bring you fresh, heady deals every day.

When Will My Credit Card Be Credited?

All refunds are issued within 4-7 business concern days from the date the package is received to our warehouse facility. Delight allow one to two billing cycles for your credit to announced on your argument.

Help! My Order Arrived Damaged.

Please call Customer Service right away at our price-costless number: 1-800-846-6010.

See our Directions for Full general Returns department for instructions on returning standard items.

How Do I Make an Substitution?

Fill out the commutation class provided in the packet and use our return centre portal to purchase a label for a apartment fee of $11.99 for the unabridged order or only ane item. ( If No Commutation form was included, delight follow our guidelines below) All Exchange orders are processed within 4-7 Business concern Days.

Have a Different Question?

Check out our FAQ for answers to your commonly asked questions.

We can take returned merchandise for up to 30 days from the appointment you originally received it. Because our great values change oft as we locate new and exciting deals for yous, our 30-day returns gives you fourth dimension to return a purchase, while helping u.s. to continue our merchandise assortment fresh and in season.

All Items must be returned in new status every bit originally shipped

Delight note :
Whatever Item That is Returned with the Smell of
Febreze
Trunk Odors
Cologne/Perfume
Cigarette Smell

Items returned with
Pet Hairs
Mud on the Soles
Hairs of whatsoever Kind Will Not Be Accustomed

Exchanges

CANADA & ALL INTERNATIONAL ORDERS:

You tin can place the gild straight on LeatherUp.com, Our customer service team is unable to process International Orders.

Our website converts the USD $ price to your countries currency.

All international orders will be processed by LeatherUp.com and verified prior to shipment. Your order should ship within 2 - 4 concern days.

Please Note The Following:

The client is responsible for all taxes, duties, and other fees that may use to import the production to your land.
Due to high aircraft cost, taxed and import fees ,ALL INTERNATIONAL SALES ARE Concluding.
Our Return and Exchange policy does not apply to International Orders.
We DO NOT offer returns or exchanges on International Placed or Shipped Orders
If you have a problem with your gild, please attain out to our customer service team and provide usa with details info on your social club.

The particular does not fit equally expected, I no longer demand it or want information technology, Do I have to pay for render shipping?

Yes, Render aircraft is at your expense(Non-Refundable), Click hither to use our return middle to purchase a label or carrier of your choice. Please brand sure you go on a tracking number for your records.

When Will My Credit Card be Credited?

Once your return has been received and accustomed, please allow ane to two billing cycles for your credit to announced on your argument. We will email you with a credit confirmation as shortly equally the return is candy.

Tin can I have a refund\credit issued to a different payment method that was used for purchase?

All refunds that are issued are refunded\credited dorsum to the original payment method used for buy. We are unable to refund an alternate payment method.

Will I Exist Charged for Return Aircraft?

Yeah, return aircraft will be at your expense. You can purchase a return label by using our return centre portal for a flat fee of $ xi.99 for the entire lodge or just 1 detail.

Will I Exist Charged To Take My Exchange Gild Ship?

We offering one exchange per order and send it for free, standard shipping. If a second exchange is required, yous volition have to pay for the standard shipping cost of if the society ships within the 48 continuous states. Alaska and Hawaii actual shipping cost will be charged. Please do not send cash or personal checks as we practice not accept those payment methods.

Will I be issued a refund for the shipping cost I paid to take my order shipped to me?

Unfortunately no, We do not refund original aircraft toll paid to have your lodge shipped to you every bit this is a service that is paid to FedEx, UPS or USPS to accept your order delivered.

Gift Card Purchase Returns:

Gift cards are non cash redeemable. All returns paid with a Gift Card volition be issued store credit, just skilful for use on LeatherUp.com but.

Rewards credits or cash back corporeality is not reinstated nor can be reinstated if a return is made on an gild that applied the rewards to your account. Unearned rewards are likewise not reinstated.

Store Credit Purchase Returns

Store Credit Returns are not cash redeemable. All returns paid using a Store Credit Code will be issued shop credit only good for apply on LeatherUp.com.

How Does my Substitution Order Ship?

Exchanges are shipped using standard shipping which can range from iii-seven days for transit time and delivery. Delight go along in mind, as we are paying for the aircraft back to you our organization selects the less cost constructive method to return the substitution guild to you.

Can I Pay to Have My Exchange Order Go far Faster?

Sure, you lot can select any of the shipping methods we offering and upgrade the shipping method. You will have to inform customer service of the method and or indicate it on your return form in order to process your request co-ordinate to the service desired.

How Do I Make an Exchange?

Just fill out the exchange slip that is included in your package with the following information. If you did not receive an commutation form, delight provide united states with the post-obit information.

Copy of Invoice or Order #.
Billing Starting time & Last Name Electronic mail address used to place order.
Listing the particular(s) that your are exchanging. Annotation the reason for the exchange.
Detailed instructions to what you would like for us to do with your club, For instance different size, mode, or color. Please Signal item # and size.
We strongly recommend you brand a copy of your invoice and filled out substitution paperwork to go along for your records.
Brand certain to insure the package as we cannot be held responsible for lost packages. All packages shipped from our warehouse to y'all are insured for the amount of the items that total the order.
We likewise advise sending all packages back to our warehouse Via FedEx or UPS. Proceed the tracking number for your records.
If you send back your package VIA U.South.P.South, Make certain the package is insured and y'all add delivery confirmation. We cannot exist held responsible for lost packages. All Packages shipped to you are insured.
Nosotros volition email yous once your exchange order is processed.

Late Returns & Rejected Returns That Practice Not Come across our Return Policy

Unfortunately, items received subsequently the 30-mean solar day return period cannot be accustomed every bit a return. If your return does not run into our 30 day render policy, your returned items will be rejected and returned to yous at your expense. If we receive the same tardily return packet a second fourth dimension, we will keep your merchandise and no credit or exchange will be candy, this besides applies to a render that was not accepted and rejected by your return section.

Directions for Full general Returns

What carrier should I use if I don't purchase the characterization using the render center portal?

You may utilize the carrier of your choice. Simply accost your return package to the LeatherUp.com return address shown on the commutation return form. Then take your package to the carrier of your option. Nosotros highly recommend using a carrier that has tracking data, FedEx, or UPS. If using USPS nosotros recommend purchasing Delivery confirmation. Return shipping is at your expense and is not refundable.

Please note: To be accustomed for render, items must be in their original purchase status, including the original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all included accessories. Whatsoever item that yous received with tags fastened must be returned with those tags intact and fastened. All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any fashion. Items purchased as part of a gear up or multi-item pack may not be returned individually. All items must exist shipped back to our warehouse inside of an appropriate size shipping box, the storage box cannot be used to ship items back to our warehouse. Returns that exercise not run into these requirements will be sent dorsum to yous and no refund will exist issued.

All y'all take to practise is fill out the Render/Exchange slip that came with your gild with the post-obit information If yous did not receive an exchange/return form please follow the following guidelines to ensure we refund your order promptly.

Re-create of Invoice or Club #.
Billing Outset & Concluding Name
Email address used to place order.
List the item(s) that you lot are returning for a refund.
Notation the reason for the return
Detailed instructions to what y'all would like for us to do with your guild.
We strongly recommend yous make a re-create of your invoice number and filled out return paperwork to keep for your records.
We too suggest sending all packages back to our warehouse Via FedEx, UPS or DHL. Keep the tracking number for your records.
Brand sure to insure the packet as we cannot be held responsible for lost packages. All packages shipped from our warehouse to yous are insured for the corporeality of the items that full the order
If yous send back your package VIA United statesP.South, Brand sure the package is insured and you add commitment confirmation. We cannot be held responsible for lost packages. All Packages shipped to you are insured by us.

1. We suggest that you make a re-create of both invoice and return/exchange course to go along for your records.

2. Please accost your parcel to the LeatherUp.com accost located on the exchange return form.

three. Pack the merchandise you are returning, including the original packing sideslip, in an accordingly sized box.

four. Delight follow our guidelines to return merchandise as this volition ensure your guild will be processed correctly once it is received.

Return Shipping Address:
Leatherup.com Returns
34 Owens Dr
Wayne, NJ 07470

5. After we take received your return, inspected information technology, and corroborate it for a refund, we will credit the approved refund amount to the payment method originally used to place the order. We volition email you and inform you, your order status will also change to "return" for the returned item(s). Delight allow one to 2 billing cycles for your credit to appear on your statement.

Please annotation the following:
No item that is damaged, soiled or worn will be accepted for a refund, exchange or store credit.

All Items are inspected by our warehouse personnel. If your returned item appears to be worn/soiled or is damaged in any way that renders the detail not new, the detail will be sent back to you and we will not refund your order.

Please follow these guidelines to transport back your order to be refunded.

All clothes must exist returned in brand new condition equally originally received, unworn or unused for any ride. Properly package to avoid wrinkles to the leather or material and or whatever damage that can occur on route to our warehouse. Utilize an appropriate sized box to ship back your order. All hang tags must be attached to the item. If the hang tags are removed or not included with the product at that place will be a restocking fee practical to your return or the product will be rejected. If the item you are returning has removable armor and has been removed, please place the armor back in the right armor pockets on or you volition be charged a restocking fee. Do not include the armor within the package contents. All accessories must be returned with the item, this includes armor, removable inside lining and whatsoever accessories the apparell was shipped with. Item must be returned in new condition.

Follow theDirections for General Returns above to return your footwear within 30 days of receipt. All boots must be properly packaged and returned in their original storage box. The boot storage box cannot be used to ship the item back to us, as it is non potent enough and can easily harm the contents of the box. If the boots are not packet correctly and are damaged on route to our warehouse, the particular volition be refused and shipped back to you lot. All footwear must be returned in brand new condition. Restocking fees will apply if the return is accepted by our render department.

Boots that appear used with dirty soles, thread loss and heavy wrinkle cracks at the front of the boot caused by using them volition not exist accustomed for a return. The package will be sent back to you as they are non new at your expense.

Wear your footwear indoors to avoid this problem, examination them indoors, if yous experience they are not comfortable, do not go along to wear them every bit this will cause article of clothing to show to the product. Wearing footwear for a long period or time will show wear to the product.

If you return a pair of boots without the original box, or if the storage box is used to ship back the product in that location will be a restocking fee applied to your return at our discretion or the return will be rejected and shipped back to yous.

If you have further questions, please contactClient Service.

Properly bundle all helmets sent dorsum to our warehouse. If the helmet is received damaged back to our warehouse because you did not package information technology correctly, the item will be refused and shipped dorsum to yous.
Exercise not use the helmet storage box to transport your return to our warehouse; information technology tin easily be damaged as the helmet box is non fabricated for shipping but for storage.
All packaging materials must be included with the helmet, manuals, hand tags, storage bags, storage boxes and whatever accompaniment or accessories the helmet was shipped with.
Place the helmet inside of the storage bag that is included with the item to avoid any box burns or damage to the helmets pigment finish.
If the protective visor picture show is removed on a full face helmet, the render is subject to a restocking fee. If your helmet appears to have been worn, it will be refused and sent back to you at your expense.

Follow theDirections for General Returns in a higher place.

Returning Heavy or Bulky Items

Certain products have special render instructions due to their size or weight.Please utilise an appropriate size shipping box to return the item and avert any harm to information technology while in transit.

Sealed Packaged Products, Mounting Kits, Installation Kits, Windshields, Motorbike Parts.

Any product that arrives sealed must be returned sealed. If the product is returned opened with signs of an install , it will be rejected. Leatherup cannot have parts that were previously installed. All items must be returned every bit originally shipped to y'all in order to restock. If any detail is installed and has signs of an installation, it will exist rejected.

Damaged Merchandise or Shipping Errors

If you believe a production was shipped in error from LeatherUp.com ,arrives defective, or was damaged in transit, please contactCustomer Service then nosotros can aid with the problem. Please proceed in mind that yous must call or email us immediately to report the trouble with your guild once it is delivered. Several brands we carry and ship have different warranty, Our customer service staff will assist the customer with their warranty, even so LeatherUp.com does non provide any type of warranty from whatever particular purchased.

Warranty Returns/Inquiries

Some of the brands we carry offer an additional warranty catamenia which covers against trade defects after the production has been used or worn. To make up one's mind warranty requirements for a specific item, please give the states a call or ship us an email. We volition provide you with the info you are requesting based of the brand of the product ordered.

Delight note if your item carries warranty: It may have up to 2-6 weeks total plough around to process the warranty return. All warranty returns will be subject to the individual manufacturer's policies and discretion. Manufacturer warranties do not encompass defects determined to be acquired past normal habiliment or due to customer negligence or improper use , install or care of the product.
If the particular is returned under warranty, A replacement cannot be shipped immediately nor tin we upshot a refund. The item must make it and must be evaluated , inspected and subject field to repair or replacement depending on the enquiry. Items that are returned under warranty practise not qualify for a refund as the warranty simply covers a repair or replacement if the item is indeed confirmed to be factory lacking.

DIRECTIONS FOR EXCHANGES

You have a full 30 days from the date your order is recieved to commutation any product you gild from LeatherUp.com .

Only fill out the substitution skid that is included in your parcel with the following information. If you lot did not receive an exchange form, please provide the states with the following information:

Copy of Invoice or Order #.
Billing First & Concluding Name
Email address used to place society.
List the detail(s) that you are returning for an exchange.
Notation the reason for the return
Detailed instructions to what you would like for us to do with your society.
We strongly recommend yous make a copy of your invoice number and filled out return paperwork to keep for your records.
Nosotros also advise sending all packages back to our warehouse Via FedEx or UPS. Continue the tracking number for your records.
Make sure to insure the package as we cannot be held responsible for lost packages. All packages shipped from our warehouse to you are insured for the amount of the items that full the social club
If you lot send dorsum your package VIA U.S.P.Southward, Brand sure the package is insured and you add delivery confirmation. We cannot be held responsible for lost packages. All Packages shipped to you lot are insured by us.
We do not refund shipping charges.

We suggest that you make a copy of both invoice and render/exchange form to go along for your records.
Please address your package to the LeatherUp.com address located on the commutation return form.
Pack the merchandise yous are returning, including the original packing slip, in an accordingly sized box.
Delight follow our guidelines to return merchandise every bit this will ensure your order will be processed correctly one time information technology is received.

Render Aircraft Address:
Leatherup Returns
34 Owens Dr
Wayne, NJ 07470

What is the time frame for an exchange to be processed and shipped?

It depends on your exchange request: Nosotros will likewise e-mail when your commutation order is candy.

If you are exchanging for the aforementioned item just a different size and If the item is available and in stock, your order is usually exchanged within 4-7 business days after it is received by our warehouse. If you are exchanging for some other item, it can have up to iv-vii Business day to process your exchange and have it shipped out to you. If you exchange for an particular or size that is of college price or lower price your order needs to exist adjusted appropriately to what you are exchanging for.
If you are returning detail(s) for a refund and at the aforementioned time exchanging item(s) for a different size or different item, it can accept upwardly four-seven business organisation days to have your order adjusted accordingly, this ways to refund the items returned and to transport out the items exchanged.
Please make sure to include the necessary information, Invoice or Order #, Billing First & Concluding Name, E-mail address and as well detailed instructions to what you would similar for u.s. to exercise with your club. If you do not include this information, we will not be able to process your commutation or refund.

No item that is damaged, soiled or worn will exist accepted for an substitution

All Items are inspected past our warehouse personnel. If your returned item appears to be worn/soiled or is damaged in any way that renders the item not resalable, the detail will be sent back to you and we will non substitution your order.

We offer 1 commutation per lodge and ship it for free, standard aircraft. If a 2d exchange is required, you will have to pay for the aircraft charge $six.95 will exist charged to your credit carte du jour.Yous may include a money social club Simply, to cover the price. Delight practise not ship cash or personal checks as nosotros do not accept those payment methods.

If you would like to take your detail exchanged quicker, simply identify another order for the items you lot wish to commutation for. Whether you are exchanging for a different item or size. Return your electric current order and then you can be issued a refund. Nosotros can not issue a refund until the package is received by our warehouse personnel and it is processed past our refund section. Please Note : Aircraft cost is not refundable on your returned social club if you decide to place a new gild to expedite your exchange.

All wearing apparel must be returned in brand new status as originally received, unworn or unused for any ride. Properly parcel to avoid wrinkles to the leather or material and or any damage that tin can occur on route to our warehouse. Utilise an appropriate sized box to ship back your order. All hang tags must exist attached to the detail. If the hang tags are removed or non included with the product there volition exist a restocking fee applied to your render or the product volition exist rejected. If the item y'all are returning has removable armor and has been removed, please place the armor dorsum in the correct armor pockets on or you will be charged a restocking fee. Do not include the armor within the package contents. All accessories must exist returned with the item, this includes armor, removable inside lining and whatever accessories the apparell was shipped with. Item must be returned in new condition.

Follow theDirections for General Returns above to render your footwear within 30 days of receipt. All boots must be properly packaged and returned in at that place original box. The kicking storage box cannot be used to transport the item dorsum to us, as it is not stiff plenty and can hands damage the contents of the box. If the boots are non bundle correctly and are damaged on route to our warehouse, the item volition be refused and shipped back to you. All footwear must exist returned in brand new condition. Restocking fees will employ if the return is accepted by our return department.

Boots that announced used with dirty soles; thread loss and heavy contraction cracks at the front end of the boot caused by using them will not be accepted for a return. The parcel will be sent back to yous as they are not new at your expense.

Wearable your footwear indoors to avoid this trouble, test them indoors, if you experience they are not comfy, do not go on to wear them equally this will cause wear to show to the production. Wearing footwear for a long period or fourth dimension volition show wear to the production.

If you return a pair of boots without the original box, or if the storage box is used to ship back the product there volition exist a restocking fee applied to your return at our discretion or the return volition be rejected and shipped back to you.

If you take further questions, please contactCustomer Service.

Properly packet all helmets sent back to our warehouse. If the helmet is received damaged dorsum to our warehouse because you did not parcel information technology correctly, the item volition be refused and shipped dorsum to you.
Exercise not use the helmet storage box to ship your return to our warehouse; it can easily be damaged as the helmet box is not made for shipping but for storage.
All packaging materials must be included with the helmet, manuals, hand tags, storage bags, storage boxes and whatsoever accessory or accessories s the helmet was shipped with.
Identify the helmet inside of the storage pocketbook that is included with the item to avoid whatever box burns or impairment to the helmets paint stop.
If the protective visor movie is removed on a full face helmet, the return is discipline to a restocking fee. If your helmet appears to accept been worn, it will be refused and sent dorsum to you at your expense.

Follow theDirections for General Returns to a higher place.

Returning Heavy or Beefy Items

Certain products have special return instructions due to their size or weight.Please use an appropriate size shipping box to return the item and avoid whatever impairment to it while in transit.

Sealed Packaged Products, Mounting Kits, Installation Kits, Windshields, Motorbike Parts

Any product that arrives sealed must be returned sealed. If the production is returned opened with signs of an install , it will be rejected. Leatherup cannot accept parts that were previously installed. All items must be returned as originally shipped to y'all in social club to restock. If whatsoever detail is installed and has signs of an installation, it will be rejected.

Damaged Merchandise or Shipping Errors

If you lot believe a product was shipped in error from LeatherUp.com ,arrives lacking, or was damaged in transit, please contactCustomer Service so we can assistance with the problem. Please keep in mind that you must call or email the states immediately to report the trouble with your order once information technology is delivered. Several brands we carry and ship have dissimilar warranty, Our customer service staff volition assist the customer with their warranty, however LeatherUp.com does not provide any type of warranty from whatsoever item purchased.

Warranty Returns /Inquiries

Some of the brands we carry offer an additional warranty menses which covers against trade defects after the product has been used or worn. To determine warranty requirements for a specific item, please give united states a phone call or send us an email. Nosotros will provide you with the info yous are requesting based of the brand of the production.

Delight note if your item carries warranty: It may have up to 3-6 weeks total plow effectually to process the warranty render. All warranty returns will exist subject to the private manufacturer'south policies and discretion. Manufacturer warranties do not cover defects determined to be caused by normal habiliment or due to customer negligence or improper utilize or care of the production.
If the detail is returned under warranty, A replacement cannot be shipped immediately. The detail must arrive and must be evaluated , inspected and subject to repair or replacement depending on the enquiry.